Psychologists have “unearthed” many interesting features of human thinking and perception. Knowledge of such facts will be useful for any person.
1. Primacy and novelty
People, being witnesses or participants of any event, remember mainly the first and last past events. What happened somewhere in the middle, is deposited in the memory noticeably weaker. So, if you are going to interview with a potential employer, try to be the first or the last one.
2. If you work in customer service of any kind, such as behind a counter or counter, place a mirror behind you.
Clients, approaching you, will see their reflection in the mirror behind you, which will change their behavior in a more favorable direction for you.
3. If you ask someone a question and they only partially answer, just wait
If you remain silent and maintain eye contact, the interlocutor will usually continue to speak.
4. People care more about how they feel in your presence than what you say.
Also, most people like to talk about themselves rather than listen to others; so ask more questions and talk less yourself.
5. If you yourself are happy to see other people, they will have the same reaction towards you.
It doesn’t always happen the first time, but it will definitely happen in the future.
6. Pay attention to the position of people’s feet
If you approach people talking to each other and they turn only their torsos towards you, but not their legs, then they do not want you to join them. Similarly, if you are talking to someone and the other person is looking at you, but their legs are not pointing in your direction, this may mean that they want to end the conversation.
7. Fake it until you are; confidence is more important than knowledge
If you pretend to be someone or have a quality long enough, you will eventually become that person and acquire that quality.
8. Stay Straight
Don’t slouch, take your hands out of your pockets, and keep your head up. It’s not just a cliche – you will literally feel better. But that’s not all – the people around you will also feel more confident.
9. Avoid saying “I think” or “I believe” unless absolutely necessary.
These are phrases that do not inspire confidence.
10. When you feel anxious, try cleaning your home or workplace.
You will surely feel better after this.
11. When going to an interview, find out as much as you can about your potential employers.
Showing your interest will make you seem more interesting and dynamic. (Again, people love to talk about themselves.)
12. Your actions affect your attitude more than your attitude affects your actions.
You can jump and dance for joy, but you can also jump and dance for joy.
13. If you want to quickly build rapport or gain someone’s trust, mirror the other person’s body position and gestures.
If someone is sitting cross-legged, cross your legs. If a person deviates from you, deviate from him. If he leans towards you, lean towards him. Reflecting body position is a subconscious way to communicate trust and comfort. If you crossed your arms and noticed that someone else also crossed their arms, then this is a good sign that you have rapport with this person.
14. Benjamin Franklin effect
This technique is described by Benjamin Franklin in his autobiography, and therefore a similar psychological technique was later named after him. Its essence is to ask another person for a small favor. You can, for example, ask for a pen to write something down.
It has been verified that such a reception leaves the other person with a more favorable impression of you than when you yourself do such a favor.